Shopping information

The following conditions apply to all transactions on Net Shop Japan shopping site. Please scroll through this screen, read them carefully and print a copy for future reference.

Placing order

We accept order through website only. The offer prices calculated by our shopping basket system are in US dollar. We will do the mail of the order confirmation as soon as the order is gotten. Transmission name is KAIGAI SUPPORT CENTER CO.,LTD. and mail address is The minimum order amount is US dollar 50 and the maximum order amount is US dollar 500 for one order. We will inform the offer price and the payment method separately at the order that exceeds 501 US dollar. We reserve the right to refuse service to certain international countries or area. If special shipping method is required, additional shipping and handling fee may be incurred. Orders placed on Saturday and Sunday or Holidays will normally be processed the following business day.


The commodity sold on this site are commodities sold usually in a Japanese market. It doesn't remodel it for overseas usage or consumption. The instruction manual and package are written in Japanese. . The commodities which we sell are sold in Japan not modify for export the customer must confirm the use authorization and the approval of import if necessary. The equipment for which the power supply is necessary should prepare the power supply of Japanese standard.

Payment Method

For the payment, we accept PayPal. After checkout from Net Shop Japan, you will move to PayPal site. Please login your account and proceed to payment. Please open new account at PayPal official site if you don't have it.

The order that exceeds USD 501 might propose another payment method.

Safe Shopping

When you place an order with us, we use a secure server. Our Secure Sockets Layer (SSL) encryption software is the industry standard, it is the best encryption method available today for confident and secure online commerce transactions. All of the customer data we collect is protected against unauthorized access.


The commodity you ordered will be shipped via International mail small packet air mail or Speed post(EMS) by JAPAN POST in about one week, though it differs according to the commodity. Delivery time is usually approx. 3 - 6 days after shipment is made, but depend on the situation of the customs clearance of the locate.

The customer who selected by sea shipping it takes about two months after it sends it out. The transportation period varies depending on the country. Please confirm it in detail on the site in the post office.

Our offer prices do not include VAT, import Tax and any other taxes. The customer must pay directly if the taxes in the locale are necessary.

Cancel or Modify Order

It not be cancelled or modify once the order is processed, therefore please make sure that you have the right order processing it.

Please contact the situation us within seven days when the ordered commodity is suffered and reaches. We shall issue a replacement where possible. If a replacement is not possible, we shall give a full refund of the price you paid for the item.

Japan Club division.
Kaigai Support Center Co., Ltd.